By the Biro Hair Replacement team · Published October 18, 2026 · Last updated October 18, 2026
Short answer: Yes. You can buy a hair system from Canada if you live in the USA. Biro Hair Replacement ships to the USA from Canada, and the price you see already includes shipping and customs, so you should not be asked to pay duties at your door. Standard orders can be returned within 30 days, while custom orders cannot.
Many of the people who contact us live south of the border. They want to know whether it is safe, practical and affordable to order a hair system from a Canadian store. The short answer is yes, and this guide explains how cross-border ordering works so you know what to expect before you pay.
We are Biro Hair Replacement, the online store of Biro Hair Studio in North York, Toronto, Ontario. We ship across Ontario, the rest of Canada and the USA. We are open Monday to Sunday, 9 AM to 5 PM Eastern, so US customers on Eastern or Central time can usually reach us during normal business hours.
Can you really buy a hair system from Canada if you live in the USA?
Yes. Cross-border shipping from Canada to the USA is routine, and we ship to US addresses. You order on our website, pay in Canadian dollars at checkout, and your parcel travels from Canada to your US address by courier. Because the price includes shipping and customs, the total at checkout is the total cost to you.
It helps to understand the currency. Our store prices are shown in Canadian dollars (CAD). Your card issuer will convert the charge to US dollars at their rate, which may include a small fee. Check with your bank if you want to know the exact rate.
Why do US buyers order from a Canadian store?
US buyers order from us for product choice, clear pricing and direct support. Some want a specific base type or a hair texture they cannot find locally. Some prefer to buy privately online. Others like that the price includes shipping and customs, so there are no surprises. The trade-off is that the parcel crosses a border, so timing and returns need a little planning.
How does shipping from Canada to the USA work?
Your order is prepared in Canada, handed to a courier, cleared through customs, and delivered to your door. Here is the usual path:
- You place your order and receive a confirmation email.
- We prepare your order. Custom orders need additional production time.
- The parcel is shipped from Canada by courier.
- The parcel clears customs at the border.
- The courier delivers it to your address.
Read our shipping policy for the current terms. If you want a delivery estimate for your state, message us and we will tell you what we can expect.
Do you pay duties or customs on a hair system shipped to the USA?
No. Our prices include shipping and customs, so you do not pay duties or brokerage at delivery. That is one of the biggest differences from many cross-border purchases, where the buyer discovers extra fees when the courier arrives. We include them in the price so the total is clear before you buy.
Rules can change over time, and a courier occasionally asks for information about the contents. If that happens, contact us and we will help. Keep your order confirmation until the parcel arrives.
How long does delivery take?
Delivery time depends on your location, the courier and whether your order is standard or custom. Standard items ship first. Custom items need additional production time before they ship. We would rather give you an honest estimate than a number we cannot meet, so ask us for timing if you need your system by a specific date.
Plan your order so you are not in a rush. If you have an event, order well ahead, allow for production on custom pieces, and leave a few days spare for the courier.
What should you check before ordering from Canada?
Check the base type, size, color, density, total price, shipping terms and return policy. Cross-border orders are slower to fix if something is wrong, so it pays to get the details right the first time.
| Check | Why it matters for a US buyer |
|---|---|
| Size | Returns and exchanges take longer across a border. Measure carefully with our measuring guide |
| Color | Screens vary. Follow how to choose hair system color |
| Base type | Choose the base that fits your lifestyle. See base types explained |
| Total price | Confirm shipping and customs are included |
| Returns | Read the return policy first |
How do returns work when you live in the USA?
Standard orders can be returned within 30 days, and custom orders cannot be returned. If you need to return an item, contact us first. Do not ship anything back without checking the instructions, because we will tell you the right address and process. Items should be unused and in their original condition. Read the full return policy.
Because a return from the USA to Canada takes more time, we strongly suggest you ask for a second opinion on size and color before ordering. Send us photos and measurements through the contact page or WhatsApp at +1 647 231 5266.
What about custom orders for US customers?
Custom orders are available, but they take longer and cannot be returned. Use the custom order inquiry page to describe what you need. We confirm every detail with you before production starts.
Is it safe to buy a hair system from a Canadian store?
It is safe when the seller is transparent about location, pricing, policies and contact details. Look for a real address, a phone number, clear policies and product pages with real details. We list our address as 250 Sheppard Ave E, Unit 203, North York, ON, and our policies are on our site. Our guide on how to tell if a hair system is good quality gives more checks.
How do you pay, and what will your card show?
You pay in Canadian dollars, and your card statement will show the converted amount. The exchange rate and any foreign-transaction fee are set by your bank or card issuer, not by us. If you want to avoid surprises, ask your issuer about foreign-currency fees before you order. See our payment policy for accepted payment methods.
What do US buyers usually order?
The choice depends on the person, but men commonly start with hybrid, lace or thin skin systems, and women often choose toppers. See the men's hair systems and the women's toppers. If you are unsure, our guide on choosing the right hair system for your lifestyle can help. Cold-climate readers may also like winter hair system care.
What happens after the parcel arrives?
Inspect it, compare it to your order, and try it on gently before making any changes. Do not cut, trim or color it until you are sure it is right. Then learn to attach it safely with our attach and remove guide, and keep it looking good with our care guide.
A checklist for US buyers
- Measure your thinning area twice.
- Take daylight photos and send them to us for a second opinion.
- Choose base, hair type, density and color.
- Confirm the total price includes shipping and customs.
- Read the return policy and note that custom orders are final.
- Order early if you have a date in mind.
- Keep your order confirmation and tracking number.
For the full ordering process, read how to order a hair system online.
Buying a hair system from Canada: frequently asked questions
Can I buy a hair system from Canada if I live in the USA?
Yes. We ship to the USA from Canada, and our prices include shipping and customs.
Will I have to pay duties when it arrives?
No. Shipping and customs are included in the price.
What currency do you charge in?
Canadian dollars. Your bank converts the charge to US dollars.
How long does delivery take?
It depends on your location and whether the order is custom. Contact us for an estimate.
Can I return an item to Canada?
Standard orders can be returned within 30 days. Contact us first for instructions. Custom orders cannot be returned.
Can I get help choosing before I pay?
Yes. Message us on WhatsApp at +1 647 231 5266 or use the contact page.
Do you also ship within Canada?
Yes, to Ontario and the rest of Canada. See buying a hair system online in Canada.
How do I order step by step?
See our guide on how to order a hair system online.
Ready to order from the USA?
Browse the full collection or contact us with your questions.
About the author: Written by the Biro Hair Replacement team, the online store of Biro Hair Studio in North York, Toronto.