By the Biro Hair Replacement team · Published October 19, 2026 · Last updated October 19, 2026
Short answer: To order a hair system online, measure the area you want to cover, choose the base, hair type, density and color, send photos if you want a second opinion, place your order, inspect it when it arrives, and then attach it for the first time following a safe routine. Take your time on the first three steps, because they decide how well the system fits and looks.
Ordering a hair system online is not hard, but it does reward a little preparation. A good order starts well before the checkout page. This guide gives you a complete checklist, in order, from the first measurement to your first day wearing the system. Follow it and you will avoid the most common problems.
We are Biro Hair Replacement, the online store of Biro Hair Studio in North York, Toronto. We ship across Ontario, the rest of Canada and the USA, and our prices include shipping and customs.
Before you start: what do you need on hand?
Gather a soft measuring tape, a mirror, a phone for photos, good daylight and a notebook. Having these ready makes the steps below faster and more accurate. Set aside half an hour with no interruptions. Rushing the early steps is the most common cause of a poor first order.
Step 1: Decide what you need
Start by deciding which type of product fits your hair loss: a men's system, a women's topper or extensions. If you are a man with a receding hairline or thinning top, look at men's hair systems. If you are a woman with thinning at the crown or part, look at women's toppers. If you want length or volume and still have enough hair, look at extensions.
If you are not sure, read the different types of hair systems, which hair solution fits your hair loss pattern and choosing the right hair system for your lifestyle.
Step 2: Measure carefully
Measure the area you want to cover, and measure twice. Use a soft tape, note the front-to-back and side-to-side distances, and write them down. A system that is too small leaves gaps. One that is too large shows its edges. Our guide on how to measure your head for a hair system has the technique with details.
Step 3: Choose the base
Pick the base that matches your priorities: natural look, breathability or durability. Lace is breathable and natural at the hairline, thin skin is flat and easy to clean, mono is soft and good for crowns, and hybrids combine a natural front with a stronger perimeter. Read hair system base types explained before you decide.
Step 4: Choose hair type, density and color
Match these three to your own hair, because they decide how natural the system looks.
- Hair type. Human hair or synthetic. See human vs. synthetic.
- Density. Match the fullness of your own hair. See choosing density.
- Color. Match the back and sides in daylight. See choosing color.
Step 5: Set your budget
Add the price of the system to the cost of supplies and a plan for replacement. Our men's systems currently range from about CAD 190 to 570, and women's toppers from about CAD 615 to 1,140, including shipping and customs. Read men's hair system cost and hair topper cost.
Step 6: Ask for a second opinion
Send photos and measurements to the seller before you pay. Take clear pictures in daylight from the front, top, back and sides. Message us on WhatsApp at +1 647 231 5266 or use the contact page. If you need a custom shape or color, use the custom order inquiry page.
A good message includes: what you want to cover, your measurements, your hair color and texture, three photos, your budget, and the date by which you need the piece. The more you tell us, the better our advice.
Step 7: Place the order
Select your options on the product page, add to cart and review the total before you pay. Check size, color, density and quantity. Confirm that the price includes shipping and customs. Read the shipping policy and return policy if you have not already.
Step 8: Track and prepare while you wait
Use the waiting time to buy your supplies and learn the attachment routine. You will need tape or adhesive, a remover and gentle care products. Read how to attach and remove a hair system and hair system adhesives and tapes in advance.
What supplies should you buy?
| Supply | Why you need it |
|---|---|
| Tape or adhesive | Holds the system to your scalp |
| Remover | Releases the bond safely |
| Scalp cleanser or wipes | Prepares a clean, oil-free surface |
| Mild shampoo and conditioner | Washing and care |
| Wide-tooth comb or soft brush | Gentle detangling |
| Head form or stand | Drying and storage |
Step 9: Inspect your order on arrival
Open the parcel soon after it arrives and check that the item matches your order. Look at the size, color, base and density. Do not cut, trim or color the system yet. If something is wrong, contact us with photos right away.
Step 10: Do a dry fit
Place the system on your head without any adhesive to check the shape and fit. Look in the mirror in daylight. Check the hairline position, the edges and the size against your thinning area. Take photos and send them to us if you have doubts.
Step 11: Attach it for the first time
Clean your scalp, apply the tape or adhesive as directed, and press the system on gently from front to back. Work slowly. A first attachment can take longer than later ones. If you are uncomfortable doing it yourself, you can ask a stylist who works with hair systems.
Do a patch test with your tape or adhesive a day before, so you know how your skin reacts. Stop and remove the product if you feel burning or see redness that does not settle.
Step 12: Style and blend
Have the edges blended so the system and your hair look like one head of hair. A barber or stylist who understands hair systems can trim the edges and shape the style. Make small changes first.
Step 13: Learn the care routine
Care is what keeps the system looking good. Wash it gently, brush from the ends upward, avoid heat, and store it properly. Read how to care for a hair system, how to wash a hair system and how long a hair system lasts.
What is a realistic timeline from order to first wear?
Plan for ordering, production if custom, shipping, a dry fit and a first attachment, and allow extra time before any event. Standard orders ship sooner, and custom orders take longer. Add courier time, and then a day or two to dry fit, blend and get comfortable. If you want the system for a specific date, order early and ask us for current timing.
Ordering checklist you can copy
| Before you order | Done |
|---|---|
| I know my thinning area and have measured it twice | ☐ |
| I have chosen base, hair type, density and color | ☐ |
| I have sent photos for a second opinion | ☐ |
| I checked the total includes shipping and customs | ☐ |
| I read the return policy and know custom orders are final | ☐ |
| I have supplies and know how to attach the system | ☐ |
Mistakes to avoid when ordering
The most common mistakes are wrong size, wrong color, too much density and skipping the second opinion. See hair system buying mistakes for a full list. For buyers in specific countries, see buying online in Canada and buying online in the USA.
How to order a hair system online: frequently asked questions
How do I order a hair system online step by step?
Measure, choose base, hair, density and color, ask for a second opinion, order, inspect it on arrival, and attach it safely.
How long does it take to receive a hair system?
It depends on your location and whether it is a custom order. Contact us for current timing.
Do I need to cut my hair before it arrives?
Not before. Wait until you have checked the fit, then ask us or a stylist how to blend the edges.
Can I return it if it does not fit?
Standard orders can be returned within 30 days. Custom orders cannot.
Do I pay customs when it arrives?
No. Our prices include shipping and customs.
What supplies do I need?
Tape or adhesive, a remover, a mild shampoo and conditioner, and a soft brush.
Can I order from the USA?
Yes. See buying a hair system online in the USA.
Who can I ask for help?
Contact us on WhatsApp at +1 647 231 5266 or via the contact page.
Ready to order?
Start with the custom order inquiry page if you need something special, or browse the full collection. We are open Monday to Sunday, 9 AM to 5 PM Eastern.
About the author: Written by the Biro Hair Replacement team, the online store of Biro Hair Studio in North York, Toronto.